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24th June 2022 - Donald - Hertfordshire

"The service was very efficient from enquiry to demonstration and then acquiring my handheld magnifier, exceptional!"

24th June 2022 - Thelma - Derbyshire

"Thank you very much for all your help."

24th June 2022 - Anonymous 

23rd June 2022 - Anonymous

"It was helpful to have a demonstration in my own home with advice on how to use the magnifier."

23rd June 2022 - Tricia - Shropshire

22nd June 2022 - Colin - Pembrokeshire

22nd June 2022 - Anonymous

22nd June 2022 - Anonymous

"Very pleasant lady on the phone."

20th June 2022 - Anonymous

20th June 2022 - Anonymous

"All staff fantastic, especially Ben and Ellis."

16th June 2022 - Jacquline - Suffolk

16th June 2022 - Anonymous

"Jason was really helpful in explaining how the device works."

16th June 2022 - Geoff - Derbyshire

16th June 2022 - Anonymous

"Ben Ross was very knowledgeable and helpful."

14th June 2022 - Anonymous

14th June 2022 - Norma - Lancashire

"I was impressed by the understanding & competence of the gentleman who demonstrated the items to me."

13th June 2022 - Richard - Somerset

"Very grateful for the honest man that came, I did ask for an easy reader but he said a magnifier would be better for me."

13th June 2022 - Eunice - Sussex

13th June 2022 - Anonymous

"Very happy with everything and Jason was lovely."

13th June 2022 - Margaret - Derbyshire

"Jason always demonstrates products very well, he got me interested in another product!"

9th June 2022 - Chris - West Midlands

"Very enjoyable demonstration, really nice helpful guy."

9th June 2022 - Alan - Anglesey

7th June 2022 - Anonymous

7th June 2022 - Steven - Cumbria

7th June 2022 - Anonymous

7th June 2022 - Anonymous

"Excellent demo and service by Jason."

6th June 2022 - Anonymous

6th June 2022 - Anonymous

"My first visit to Sheffield Royal Society for the Blind for the VisionAid drop-in day, very pleasant experience, caring staff."

6th June 2022 - Dorothy - South Yorkshire

6th June 2022 - Anonymous

"Jason has been most helpful."

6th June 2022 - Anonymous

6th June 2022 - Anonymous

"We have received friendly and courteous help from all members of staff."

6th June 2022 - Anonymous

6th June 2022 - Anonymous

"Staff member who came out to set up my IrisVision Live was very helpful."

31st May 2022 - Brian - Worcester

30th May 2022 - Wayne - West Yorkshire

30th May 2022 - Jennifer - Bristol

"The demo visit was very helpful."

30th May 2022 - Anonymous

30th May 2022 - David - South Yorkshire

"The person who demonstrated the phone was very pleasant and helpful."

30th May 2022 - Anonymous

27th May 2022 - Anonymous

25th May 2022 - Anonymous

"A very helpful call with your staff."

25th May 2022 - Anonymous

"Jason was very helpful."

24th May 2022 - Alistair - Cumbria

"Jason was amazing! He gave me a full demo of a number of devices, which allowed me to choose the best one for my needs."

24th May - Carl - Cheshire

23rd May 2022 - Anonymous

"The product arrived quickly and well packaged, very helpful with the VAT certificate."

19th May 2022 - Anonymous

17th May 2022 - Pat - Surrey

17th May 2022 - Anonymous

"Jason was very helpful and gave a detailed description of the equipment I was interested in."

16th May 2022 - Ann - North Yorkshire

"Demo was very helpful. Problems with dates and times were quickly resolved"

13th May 2022 - Anonymous

13th May 2022 - Anonymous

"Very prompt delivery and useful information on VAT."

13th May 2022 - Anonymous

"Problems with delivery, but Sophie was most helpful in tracking the location of my order and it arrived safely"

10th May 2022 - Anonymous

9th May 2022 - Anonymous


9th May 2022 - Graham - Gloucestershire

9th May 2022 - Anonymous

"Thanks Haydn & colleagues for very professional support service"

3rd May 2022 - Patricia - Cambridgeshire

29th April 2022 - Anonymous

29th April 2022 - Anonymous

"I was given very good advice on what vision aid appliance was best suited to me."

27th April 2022 - Carol - Shropshire

"Haydn, you may not remember me but you immensely assisted me back on Friday, 2 July 2021 to troubleshoot my new ReadIt wand after my initial device burned up in a house fire.

It would be my pleasure if you forward this message to your immediate supervisor so he or she will become cognizant of your lasting and meaningful service. You are personable, pleasant, polite, proficient and professional.  

Many thanks for your advice and assistance with this matter."

26th April 2022 - Ron Collymore, USA

23rd April 2022 - Anonymous

"Jason was a true gent, he provided plenty of information."

20th April 2022 - Gordon - Lancashire

"Very polite, friendly and extremely helpful."

13th April 2022 - Joe - Cornwall

"Very happy with the service received from your base staff and Ben Ross."

12th April 2022 - Anonymous

12th April 2022 - Anonymous


11th April 2022 - Mrs D Cook - Dorset

9th April 2022 - Anonymous

"Very helpful advice." 

1st April 2022 - Anonymous

"The team were a great help." 

1st April 2022 - Mrs Muir - North Lincolnshire

"They acted very quickly sending out my new HandyReader."

1st April 2022 - S. Potter - Lincolnshire

1st April 2022 - Anonymous

31st March 2022 - Anonymous

"Jason was very friendly and helpful, down to earth and patient."

31st March 2022 - Anonymous

"Very helpful staff great service, I would recommend."

31st March 2022 - Anonymous

31st March 2022 - Anonymous

"Very helpful staff and delighted to be able to get a new battery for a previously purchased item - less waste!"

31st March 2022 - Anonymous

"I would recommend VisionAid, the staff were very helpful when helping me to select my magnifier."

30th March 2022 - Anonymous

"Very thorough and helpful. Thanks to Jason for the demo!"

30th March 2022 - Stewart, Lincolnshire

"Heartfelt thanks to you and your staff for the supportive advice and prompt turnaround to fix my Dad's Evolve. He relies on it so much and was delighted to receive it back in working order within a week. Magnificent."

15th March 2022 - Caroline, Shropshire

14th March 2022 - Anonymous

"Can highly recommend this company. Thanks to Ben, Emma and Jonathan, for demonstrating the OrCam for my father in law and the friendliest follow-up services. I can say this has changed his life. Anyone thinking of this outlay, then please use this company, no sales pressure. Just genuine help and service.. Thank you"

12th March 2022 - Elaine, Essex

"The product is awesome, friends and family cannot believe it reads and speaks so fast, it’s amazing, now my wife can scan pages from a book and sit back and listen. We are going a little at a time to fully get to know the commands which I have printed off and are kept handy for my wife to use. Thank you once again for the exemplary service from yourself and Visionaid."

26th February 2022 - Daryl, Essex

18th February 2022 - Anonymous

"I recently purchased a TravelBright 3 for my husband and we are very pleased with it. It arrived the following day which was brilliant. The light is super and the instructions are great and really simple. Overall we're delighted with the product and I've used it more than my husband! I've already recommended it to a friend and may have to buy another one for my husband to actually use!"

15th February 2022 - Anonymous

"The VisionAid team have been extremely efficient, helpful and friendly, both in-person and on the phone. Jason, you are a credit to VisionAid and even my husband liked you!"

17th December 2021 - Norma, Aberystwyth

Brian - Hertfordshire

Steph - Suffolk

"Jason, it was great working with you, we even had a laugh which had been a rare thing lately. They have been honest and very helpful in ensuring I got the tech I needed. Highly recommend."


"I was given VisionAid's details by Access to Work. I was very impressed by the overall Customer Service. They were so friendly and knowledgeable and very patient with my questions. I would highly recommend this company."

Mary, Rotec Alarms - Manchester

"Great to hear @techtalkersteve on the RNIB tech talk mention the awesome folks over @VisionAid_Tech for all things Accessible tech."

Tim Dixon

"Thank you for such an amazing piece of equipment (the ReadEasy Evolve). So easy to use and speech is so distinct. It is absolutely fabulous. Thank you for everything, it was worth every penny. I'll be recommending it."

June, Hampshire

"Most importantly I have been delighted with your expertise and knowledge of low visual aid equipment and your understanding of the customer’s needs in discussing technical options."

Colin, Social Worker - Merseyside

"Please pass on the thanks of the macular group to Jonathan who visited us. Everyone said how helpful it was, first showing and then explaining the equipment available."

Macular Support group meeting