Shopping basket

Sub total

Continue to checkout

You'll choose your delivery rate at checkout

Close Menu

Meet The VisionAid Team

VisionAid is a family-owned & run business that are proud to have been supporting & providing solutions to assist partially sighted & blind people since 1996.

VisionAid was founded by John Ellis in 1996, the independent family firm has grown considerably in that time and today supplies some of the most advanced pieces of equipment available to aid those living with sight problems and blindness.

John's son Ellis is now at the helm, together with his mother, Sue. 

Company Directors

Ellis our company director sitting at his desk, he is wearing a navy and white striped top

Ellis Ellis & Sue Ellis

Demonstration Team

The demonstration team have a passion for helping you to find the correct solution for your needs. With a combined experience of 89 years supporting members of the visually impaired community they each have a wealth of knowledge and experience using our solutions. To support you in finding the solution best suited to you we offer free no-obligation demonstrations which can be carried out remotely via video link, at home or in the workplace.

Ben Ross our sales manger for the south of the uk, Ben is wearing a white shirt

Ben Ross

Sales Manager South

Jason Shaw our sales manger for the north of the uk, Jason is wearing a light blue shirt

Jason Shaw

Sales Manager North

Nigel Crook our Remote sales and training specialist, Nigel is wearing a dark green jumper over a blue and red and white checked shirt

Nigel Crook

Remote Sales & Training

Sales Support Team

Our sales support team offer advice on which solutions could be suitable for your requirements. They will discuss your individual circumstances to identify the solution to help you achieve your goals. You can contact us on freephone: 0800 002 5555 option 2, via email or via the webchat on our website.

Emma Duly our administration assistant, Emma is wearing a white and grey tie dyed top

Emma Duly

Appointments & Website Coordinator

Jonathan Potts our technical sales and training specialist, Jonathan is wearing a grey check shirt

Jonathan Potts

Technical Sales & Training

Laura Elderkin our VI Solutions Specialist, Laura is wearing a black top with a white flower print

Laura Elderkin

VI Solutions Specialist & Social Media Coordinator

Administration Team

The administration team can assist you with any order enquiries that you may have. If you would like to place an order for one of our solutions or find out more about our payment or delivery options please do be in touch. The administration team are available on freephone: 0800 002 5555 option 1 or via email

Kat Astley our Office Manager, kat is wearing a beige jumper

Kat Astley

Office Manager

Sophie Chegwidden our Administration Assistant, sophie is wearing a dusky pink jumper

Sophie Chegwidden

Administration Assistant

Technical Support Team

Our friendly technical support team are able to offer you guidance and assistance with your solutions. If you have questions on setting up your device once you have received it, how to use specific features on the device or if you have any technical difficulties they will be happy to help. To speak to a member of the support team please call freephone: 0800 002 5555 option 3 or email

Ross Parlett our Head Technician. Ross Is wearing a black suit Jacket white shirt and blue bow tie

Ross Parlett

Head Technician

Haydn Cashmore


Jack Butcher one of our Technicians, Jack is wearing a blue t-shirt

Jack Butcher


Jim Bell one of our Technicians, Jim is wearing a Blue, red, yellow and white checked shirt

Jim Bell


Scott Jackson one of our technicians, Scott is wearing a black t-shirt

Scott Jackson


Marketing Team

Kate Kemp our Marketing Manager, Kate is wearing a red jumper

Kate Kemp

Business Development Manager