“Staff very helpful and knowledgeable, understanding and patient.”

December 2025 – Glynis

“The demo by dave at the iSight Cornwall exhibition and the home demo by Dave convinced me, I did not know such a device existed.”

December 2025 – John

“Jason was very helpful.”

December 2025 – Anonymous

“Enlightening!!.”

December 2025 – Anonymous

“The person dealing with me called Dave was extremely nice and easy to deal with. Very knowledgeable.”

December 2025 – Tim

“Extremely helpful and very patient.”

December 2025 – Anonymous

“Fast and efficient service. Good advice regarding the repair to Clover 6. Good feedback regarding the progress of the repair.”

December 2025 – Anonymous

“Very helpful, friendly demonstration.”

December 2025 – Anonymous

“They did everything to help me make the right choice, thank you.”

December 2025 – Anonymous

“Jason demonstrated the machine in detail and missed noting. All my questions were answered fully. Jason was excellent and did not try to rush, although I am sure he had other calls to make.”

December 2025 – Anonymous

“Very grateful to Jason for coming to demonstrate the aids at our home. It made such a difference.”

December 2025 – Anonymous

“Very pleased to meet Jason, who recognised my needs and was able to provide a suitable magnifier which is already of benefit to me.”

December 2025 – Anonymous

“It was very helpful to have Ben demonstrate at home to make sure we made the correct choice of device.”

December 2025 – David

“I spoke first and was helped very well indeed. The lady answered all my questions. Very impressed. I then rang again and ordered, very good.”

December 2025 – Alison

“Couldn't be better!”

December 2025 – Anonymous

“Good experience, got what I wanted and paid quickly, delivered next day. Very satisfied.”

December 2025 – Margaret

“Excellent service - most impressed with Jason.”

December 2025 – Geoffrey

“Good all-round support.”

December 2025 – Anonymous

"Jason was very helpful, put you at ease. Telephone staff were always very nice and helpful. Thank you."

November 2025 - Anonymous

Thanks from all of us at the Shropshire Hills Sight Loss Support Group to Jason for his engaging and ‘illuminating’ talk on Friday. We all got plenty of ideas and interest from the wide variety of technology that he demonstrated and we particularly liked his good natured and helpful style.

I couldn’t help feel that he was more like a magician than a tech specialist. I thought at any moment he was going to say  ‘and now for my next trick’!

I have been involved in the sight loss world for forty years, starting with the most iconic piece of hardware – the Perkins Brailler – to what is available today, it is quite simply magical.

November 2025 - Anonymous

"Ben was very helpful, very patient and a very nice man."

October 2025 - Christine

"Ben…Thank you so so much for coming along, it was wonderful to have you there. Both events this year were so very busy (busy for BucksVision that is lol!) I hope you enjoyed them both. It was wonderful that people were able to come along, chat about equipment face to face and try things out, which is so important and makes such a huge difference.."

October 2025 - Sally - Bucks Vision

"I attended a demonstration of equipment at a macular society meeting. All I need at the moment is a portable light with a stand. The demonstration I attended was excellent with emphasis on customer care and no hardsell whatever."

September 2025 - Gillian

"Jason was very patient, explained everything, very happy with the home visit."

September 2025 - Joan

"This is the fourth item I have purchased from you. Excellent service with each order. Thanks."

September 2025 - Alan

"Very pleasant and helpful and if I need any further assistance I will not hesitate to contact you. Thank you."

September 2025 - Anonymous

"Very friendly and helpful in all departments."

September 2025 - Anonymous

"Jason was very helpful."

August 2025 - Joan

"Thank you sincerely for your support of Diana and us, her family, to get her up and running with a new phone and reader. These devices are significantly contributing to her independence and enjoyment of life. The phone is a leap forward in technology for Diana and you have helped to make this leap. We are grateful and appreciative of your support. in organising the various touchpoints, deliveries, in-person demonstration, training and advice during this 5-6 week period, where you've gone above and beyond to help us get up and running. Thank you!! Diana, Tomasin and Family."

August 2025 - Tomasin

"The staff were easy to contact, answering telephone promptly. Order was shipped very quickly. Great Job! Thanks."

August 2025 - Kevin

"Ben was very helpful."

August 2025 - Anonymous

"Very pleased."

August 2025 - Eileen

"Dave very efficient and very helpful."

August 2025 - David

"Smooth and Easy going throughout decision to buy ."

July 2025 - Patricia

"Excellent swift service."

July 2025 - Iola

"I felt very at ease with Jason and no pressure to purchase. Good info and guidance. Thank you."

July 2025 - Anonymous

"Ben Ross was kind and considerate and said he would come back if I needed help. The service as very quick and efficient."

July 2025 - Anonymous

"I cannot recommend the staff enough - they were kind, and answered all my questions. They made a daunting experience totally manageable, thank you."

July 2025 - Anonymous

"Jason is very helpful and kind, thank you."

July 2025 - Anonymous

"The service I have received has been excellent."

July 2025 - Anonymous

"Jason had a warm personality putting me completely at ease; he was extremely knowledgeable about all the aids and explained without using jargon; and he did not apply any sales pressure. Thank you Jason."

July 2025 - Anonymous

"No pressure to buy anything. Had previous items from the company."

July 2025 - Vera

"Very good advice."

July 2025 - Anonymous

"I initially purchased a Scanmarker Pro. This was returned because my daughter had difficulty using it in straight lines (shaky hand). The return service was trouble-free with the staff answering questions and supporting the purchase of an OrCam Learn Basic as a replacement."

July 2025 - Anonymous

"Went to an event at Bromley URC where everyone helped; then Ben Ross came to my aid and immediately understood my need THANK YOU."

June 2025 - Mavis

"A very helpful sales person."

June 2025 - Anonymous

"Very good."

"I thought Jason was very thorough, good at explanations/equipment. He didn't rush."

June 2025 - Barbara

"Very good."

June 2025 - Anonymous

"Ben and Ross in your tech dept have been exceptionally helpful."

June 2025 - Peter - Berkshire

"I would have no hesitation in recommending you to others who suffer from deteriorating sight."

June 2025 - Anonymous

"Very helpful staff at the office and Dave Salisbury too."

June 2025 - Huw

"Staff were friendly and approachable. Impressed that it is an independent family firm."

June 2025 - Anonymous

"Jason was very professional and his demonstration was excellent. I will be happy to use you for future needs."

June 2025 - Anonymous

"All of the staff at the drop in event were helpful and friendly."

May 2025 - Margaret

"I was given excellent help and advice."

May 2025 - Anonymous

"Very good."

May 2025 - Anonymous

"I was delighted that the product I ordered arrived the next day."

May 2025 - Elizabeth

"I was given excellent help and advice."

May 2025 - Anonymous

"Ben was very clear and helpful and did not press for any immediate order decision."

May 2025 - Anonymous

"Very pleased that home visits to have equipment demonstrated were available - less stressful than just having to order online without knowledge of equipment ."

May 2025 - Anonymous

"Ben was very clear and helpful and did not press for any immediate order decision."

May 2025 - Anonymous

"Jason was very helpful, friendly, professional and efficient."

May 2025 - Allan

"Jason was very helpful, friendly, professional and efficient."

May 2025 - David

"Very good after-sales service, wonderful staff."

May 2025 - Anonymous

"Ben was very kind took his time explaining my easy reader."

May 2025 - Anonymous

"Jason was very helpful on his first visit and very patient with me and my supporters during his presentation, after which I purchased the appliance."

April 2025 - Anonymous

"Excellent - well informed and supportive staff at all levels and all telephone communication - Thank you."

April 2025 - Christine

"Learnt about the product at a macular meeting with Dave, very helpful and professional."

April 2025 - Anonymous

"Excellent telephone service prompt delivery."

April 2025 - David

"I am satisfied with the service and the product."

April 2025 - Anonymous

"Given excellent demonstration and explanation without pressure to purchase."

April 2025 - Anonymous

"Dave Salisbury demonstrated the light at the macular group meeting that I attend. I was very impressed with all the products and will look at them in the future as I need them."

April 2025 - Anonymous

"They were very understanding and helpful."

April 2025 - Anonymous

"I dealt with a very pleasant young lady as usual."

April 2025 - Anonymous

"Really interesting range of products."

April 2025 - Anonymous

"A wonderful experience, especially Jason who was super! Good explanation and demonstration."

April 2025 - Anonymous

"Jason was excellent."

April 2025 - Anonymous

"Feed back from the group (Havant Macular Society Support Group) has been very positive. They were most impressed by progress being made to make life easier for visually impaired people."

March 2025 - Ruby

"Lovely service and very helpful."

March 2025 - Anonymous

"I ordered a diary for a friend with macular degeneration, I hope it will make her life easier, the diary arrived the day after I ordered it, excellent service."

March 2025 - Anonymous

"Excellent service."

March 2025 - Anonymous

"Thank you, customer service and tech support, especially Ross who spent an hour with me to resolve the issue :)"

March 2025 - Anonymous

"They were very helpful."

March 2025 - Anonymous

"Ben Chester very helpful - Thank you."

March 2025 - Anonymous

"Very professional service, Many thanks."

March 2025 - Anonymous

"I enjoy making contact, they are always friendly, helpful and prompt. Good range of vision aids to choose from."

March 2025 - Stan

"A very good sympathetic service giving us lots of time to determine the right solution."

March 2025 - George

"Very helpful lady on the phone as first point of contact. Item arrived very quickly and is easy to use. Mum is very happy with her new toy!"

March 2025 - Ann 

"The lady I spoke to was friendly, helpful and proffessional."

March 2025 - Anonymous

"I was delighted to meet Dave and receive his advice. I'm looking forward to him visiting our group in May."

March 2025 - Anonymous

"You sell great products! The staff are always helpful!"

March 2025 - Anonymous

"A very thorough explanation of ReadEasy Evolve machine, but also to allow my husband to take the time to understand all the controls. No pressure to buy which was what we have always felt about VisionAid when Jason has visited the macular group in Tywyn over the last couple of years. Home delivery appreciated too."

February 2025 - Michael

"Jason most helpful and gave honest and open advice without any pressure to buy."

February 2025 - Anonymous

"Karen, excellent."

February 2025 - Anonymous

"Was very impressed with Jason's professionalism. Thank you."

February 2025 - Anonymous

"Service that myself and my wife have received from this company is faultless."

February 2025 - Anonymous

"Quick and uncomplicated, thank you."

February 2025 - Anonymous

"Jason was most helpful, no pressure, and a pleasure to deal with."

February 2025 - Basil

"Ben and Tina were both very helpful in resolving the issues and providing a way forward."

February 2025 - Anonymous

"Great to speak to someone who understood. Very helpful, gave good advice. Gave me hope."

February 2025 - Alan

"Very happy with all enquiries made and the product."

February 2025 - Anonymous

"I would like to thank you on behalf of all the group for the very helpful and useful talk Dave gave to our group today. Everyone really enjoyed trying out the gadgets and it was great to see such a wide range. I appreciate that the visit involves a lot of preparation and travel."

February 2025 - Anonymous

"Dave Sailsbury visited and very helpfully demonstrated the VoxiVision, he was kind and courteous. Excelent!"

February 2025 - Greta

"A big thank you."

February 2025 - Anonymous

"Dave Sailsbury gave an excellent demonstration of a range of equipment."

February 2025 - David

"Very good presentation."

February 2025 - Anonymous

"Happy days."

February 2025 - Arthur

"It was really helpful having the demonstration and Ben explained things clearly."

February 2025 - Edward

"Dave was extremely helpful and patient - very informative and did not rush decisions."

January 2025 - Anonymous

"In this day and age, it's great to talk to people who know their product."

January 2025 - Ian

"Thanks to Dave for all his hard work in our Macular Group meeting last Wednesday. He was absolutely brilliant!"

January 2025 - Anonymous

"Staff very helpful and speedy delivery."

January 2025 - Anonymous

"Excellent service, thank you."

January 2025 - Anonymous

"Very satisfied."

January 2025 - Anonymous

"Staff kindly made me aware of VAT exemption."

January 2025 - Anonymous

"Very patient waiting for me to read out my card number when placing my order."

January 2025 - Anonymous

"Good service."

January 2025 - Anonymous

"Jason was very quick to respond to my enquiry and very helpful in discussing and demonstrating equipment so that I could make the right decision for my needs. The whole process was made easy by the staff I spoke to on the phone."

January 2025 - Anonymous

"Excellent customer service - thank you. The lamp arrived promptly and it's wonderful many thanks."

January 2025 - Anonymous

"Very helpful."

January 2025 - Anonymous

"Well pleased with product and service."

January 2025 - Anonymous

"I am more than happy with the help and advice given to me by both Jason and Jonathan. I am enjoying using both my items of equipment. Thank you. Would like to wish all at VisionAid a Happy New Year."

January 2025 - Muriel

"I'm very satisfied."

January 2025 - Anonymous

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