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an image of coloured speech bubbles with the words: We'd love your feedback in them and the visionaid logo at the bottom of the image

Here at VisionAid we want to offer the best service we can, in order for us to do that we need your feedback!

There are a number of ways that you can let us know how you feel about VisionAid, our service to you and the solutions we offer:

Leave a product review

To leave a product review please head over to the particular product page on our website, scroll down the page and there's a little tab labelled reviews:
a pink arrow pointing towards the reviews tab on the product page of the IrisVision Live on our website

Pop your reviews in this wonderful little box here and hit submit!

Complete our Feedback Survey

You can complete our online feedback survey regarding your recent order by clicking the link at the bottom of your order confirmation email, or by clicking the below link:

VisionAid Online Feedback Survey

Blue arrow pointing towards a clip of our online feedback survey

As part of this survey, you can now also leave us a picture of you with your new solution! We love seeing how happy you are and what you are using your device for, please do share your photos if you can!

Send an email

If you would prefer to just send us an email, please do email us at 

Send a letter

If you prefer to put pen to paper, and maybe even use your new device to write to us please send any correspondence to:

Image of envelope with the VisionAid address on: VisionAid Technologies, Bridge Lodge, Spalding Common, Spalding, PE11 3AU,

Feedback helps us to improve and also lets other people know about the service(s) we provide!

We would be extremely grateful if you would be happy for us to publish your feedback and photos on our website testimonials page and social media outlets if you are happy to do so.

We can do this anonymously or with your name, please just let us know your preference, if you would rather us not share your feedback at all that's ok too! 

We look forward to hearing from you!